Troubleshooting =============== Common Issues ------------- +----------------------------------+----------------------------------+----------------------------------+ | Issue | Possible Cause | Solution | +==================================+==================================+==================================+ | No network connection | SIM not detected | Reinsert SIM, check data plan | +----------------------------------+----------------------------------+----------------------------------+ | No GPS signal | Antenna not connected | Verify GPS SMA connection | +----------------------------------+----------------------------------+----------------------------------+ | No data in cloud | Network issue | Check 4G signal strength | +----------------------------------+----------------------------------+----------------------------------+ | Data not logging | MicroSD not detected | Reinsert microSD card | +----------------------------------+----------------------------------+----------------------------------+ | Interface communication failure | Wrong interface settings | Verify interface configuration | +----------------------------------+----------------------------------+----------------------------------+ | Power issues | Insufficient current | Use 5V @ 1A minimum supply | +----------------------------------+----------------------------------+----------------------------------+ Debug Checklist --------------- 1. Verify power supply (5V @ 1A) 2. Check SIM card insertion and status 3. Verify antenna connections (4G + GPS) 4. Confirm interface wiring and settings 5. Check microSD card insertion 6. Review cloud platform device registration 7. Monitor LED indicators for status LED Indicators -------------- +--------+---------+-----------------------------------+ | LED | Status | Meaning | +========+=========+===================================+ | Power | Solid | Power OK | +--------+---------+-----------------------------------+ | 4G | Blinking| Network activity | +--------+---------+-----------------------------------+ | GPS | Solid | GPS lock acquired | +--------+---------+-----------------------------------+ Support Resources ----------------- - Product Website: https://area65tech.com/4g-telemetry/ - Cloud Platform: AREA 65 Live Monitoring - Custom GUI and Local Deployable Server: Contact support